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Customer Safety


Amorepacific deeply shares customers' concerns about human and environmental safety, and has established and applied rigorously our own global-leading quality standards.


All ingredients in Amorepacific's raw materials and products are used for specific purposes and quality standards. Even if certain ingredients can be used legally, Amorepacific manages them as prohibited or restricted according to Amorepacific's internal criteria relating to customer concerns or safety assessment studies. Amorepacific's opinions on several controversial ingredients are listed below.

PFAS (Per- and Polyfluoroalkyl Substances / Fluorocarbons)

PFAS is used in cosmetics to help them stay on the skin or to give a more smooth feel. Also, in outdoor and household items, PFAS makes them waterproof and protects their surfaces from contaminations. However, the problem of accumulation in the environment or living organisms has been issued due to the hard-to-decompose characteristics. Amorepacific considers the safety of both the human body and the environment important. Therefore, we are reviewing the introduction and use of raw materials with PFAS very carefully.

Animal-derived Ingredients

Cosmetics made from animal-derived substances are not prefered in the market because of bioethics problems in the supply chain and mad-cow disease issues of ruminant animals. Amorepacific is aware of these concerns and uses only irreplaceable ingredients derived from insects or marine organisms restrictively, such as honey extract,fish-derived collagen, natural pearls material, carmine. Amorepacific constantly makes efforts for customer trust about value consumption and saving the environment.

MethylIsothiazolinone / Methylchloroisothiazolinone (MIT / CMIT)

Since their invention in the 1960s, MIT and CMIT have been widely used as preservatives in toothpastes, shampoos, body washes and sterilizing items. In Korea, they were designated as toxic substances in 2012 by Chemicals Control Act after the humidifier disinfectant incident, and still available to use only 0.0015 % in wash-off cosmetics and some quasi-drugs. This restriction is same as in other countries such as EU, China, ASEAN, Canada, however only in Korea is the use of MIT and CMIT in toothpastes prohibited. Amorepacific is concerned about the issue seriously and does not use MIT and CMIT at all. In addition, raw materials of Amorepacific products can only be used after the internal quality management process confirms that unintentional residues of MIT and CMIT do not remained. We will continue to do our best to listen to all customers' voices and give trust.

Microplastic (Microbeads)

Microplastics (Microbeads) mean solid polymer particles having a particle size of a few milimeters or less that are used to exfoliate, polish or clean. It is cusrrently the most actevely discussed environmental issue in the world and is feared to affect the aquatic ecosystem. In terms of microplastic sources, secondary microplastics produced by decomposition of various wastes are considered a major source, and other causes such as worn tires and synthetic fibers are also studied. Many countries are concerned about the microplastic problem and are working hard for social agreement and strict regulations to reduce disposable plastic wastes. Although cosmetics contribute only a minor portion of microplastics, microplastics used in wash-off type cosmetics have been banned in US(2017), Korea(2017), Canada(2018), China(2020). Since 2014, before they were legally banned, Amorepacific with symphathy for global concerns has prohibited the use of microplastics in wash-off products and replaced them with natural ingredients. We will continue to work with the international community to prevent marine ecosystem pollution caused by microplastics.


Preservatives, used in cosmetics, foods, household products and medicines to inhibit or decrease microbial growth, prevent decay or deterioration of products while they are being stored and used. However, due to some preservatives are thought to have possibilities of impact on human body, many countries allow only a few ingredients within specific concentrations by law. Amorepacific chooses preservatives more carefully than global standards, uses them within proper concentrations based on related researches to minimize effect on users while maximizing product quality.

UV Filters

UV filters absorb or refract UV rays, protecting the skin from overexposure, which can cause skin aging and disease. As the wavelength range of absorption or refraction of each UV filters differ, two or three UV filter ingredients with legal kinds and concentrations are mixed in one product. However, many customers avoid using sunscreens or are confused how to choose the right sunscreen for them, because some UV filters are considered to have potential to affect the human body or the environment. Since decades, Amorepacific has set and complied to the internal quality standards for UV filters that are stricter than law, based on researches of safety assessment, biodegradation properties, and irritations. To make customer feel safe, final products are also rigously tested without exceptions. We will make efforts to communicate with customers constanly to make trust.


Talc is a kind of natural minerals used to express a soft texture in the powder cosmetics or to prevent lumps in the contents. However, depending on characteristics of the soil by region where talc is obtained, it is concerned about possibilities of asbestos remaining, a carcinogen. As a result, each country allows talc to be used in cosmetics only if without asbestos. Amorepacific does not use talc for feminine wash products, is provided talc of origins from areas where asbestos is extremely unlikely to remain, and thoroughly inspects each talc raw materials for no asbestos.


Triclosan has been widely used as a preservative to slow or stop the growth of microbes such as bacteria and fungi, lowering the risks of infections. After years of safety assessments and research by South Korea’s Ministry of Food and Drug Safety (KFDA) and other regulators around the world, triclosan has been evaluated as safe within certain concentration limits in permitted product types. According to South Korea’s cosmetics law, it is acceptable to use triclosan as a preservative within a 0.3% concentration for wash-off products (such as body cleansers), deodorants (excluding spray-type products), face powders, and concealers only. Other products are prohibited from using it. However, Amorepacific understands that our customers may have concerns about triclosan. Therefore we do not use it in any of our products. We want to assure our customers who purchase and use our products that we will continue to follow internal safety standards, which are stricter than required by law, and reinforce firm controls on controversial ingredients.


Parabens are a preservative widely used in foods, cosmetics, household goods, and pharmaceutical products to prevent the propagation of microorganisms. Parabens commonly used in cosmetics are methylparaben, ethylparaben, propylparaben, and butylparaben. After years of safety assessments and research, South Korea’s Ministry of Food and Drug Safety (KFDA) and other authorities around the world have evaluated that parabens are safe when used in a manner that does not exceed certain concentration limits. Consequently, the KFDA has guidelines on the types and amount of parabens permitted for use in each product category, such as cosmetics, quasi-drugs, hygiene products, and foods. However, Amorepacific understands that our customers may have concerns about parabens and their safety, and we want to emphasize that we do not use parabens in any of our products. Instead, we either replace them with alternatives or develop products that do not contain preservatives. We also produce containers that can prevent microbial growth during product use. We want to assure our customers who purchase and use our products that we will continue to follow internal safety standards, which are stricter than required by law, and reinforce firm controls on controversial ingredients.


Phthalates are a class of plasticizers. These are substances that are added to plastics to increase their flexibility and durability. Some of the phthalates are used in food packaging and medical tubes, however several countries prohibit some phthalates in toys, children items, food containers, and cosmetics according to the safety assessment results. South Korea’s cosmetics law by Ministry of Food and Drug Safety (KFDA) prohibits the use of bis(2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP), and benzyl butyl phthalate (BBP) as ingredients for cosmetic products. In addition, the maximum unintentional residues is limited to 100 ppm considering possibilities of traces of phthalates transuded from plastic containers and their parts to the content. We want to assure our customers who purchase and use our products that we will continue to follow internal safety standards, which are stricter than required by law. From the selection of raw materials to manufacturing the final product, Amorepacific implements rigorous quality controls in each step, including in the container selection process.