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Store Manager

  • Classification: Retail Field
  • Job Function: Retail Sales
  • Brand / Department: Innisfree
  • Job Schedule: Full-Time
  • Location: Islandwide, Singapore
  • Publish Date: 2017-10-10

Job Summary

Core-in-charge of respective store, enable to supervise, lead and motivate retail team at store in daily basis.

Principal Accountabilities

  • Ensure smooth running of daily operations (planning of roster, performance of staff, coaching, merchandise display, etc)
  • Achieve Monthly sales/product/membership targets, drive sales and increase customer database & flow
  • Provide briefings to team on information disseminated from various departments
  • Guide and train new Beauty Advisors assigned to Store for OTJ training
  • Maintains good conduct, complies with instructions, policies and regulations
  • Guide and train new Beauty Advisors assigned to Store for OTJ training
  • Core-in-charge of all fixtures and fittings of all allocated stores. Ensuring all fixtures and fittings are in working conditions at all times
  • Collection of dayend reports, check and compile all reports before submitting to Management
  • Accountable for cash till and shop opening and closing
  • Compilation of Samples & GWPs order requests. Ensure ordered QTY are 100% correct before submission to Logistics Team
  • Check & tally Shopping Mall vouchers for reimbursement and submit to Marketing & Finance Team respectively,
  • Collection of all administration paper works (Staff Medical Certificate, Dayend and etc) before submission to Management
  • Prepare monthly timesheet for all Full, Part-timers. Ensure all timesheet are accurate before submission
  • Interviewing of part time candidates for Beauty Advisor before submission for final approval from Area Manager
  • Provide training to new staff on POS/web POS system
  • Manpower control (rostering). Ensure sufficient manpower at stores/outlets at all time
  • Review Beauty Advisor’s ability and performance. Feedback to Area Manager
  • Track and update staff leaves (annual, medical, unpaid, childcare, marriage etc.)
  • Ensure Brand image is always strictly adhere according to guidelines given for Beauty Advisor
  • Ensure Brand image is always strictly adhere according to guidelines given for stores/outlets
  • Setting up of NEW stores/outlets as and when required
  • Manage customers’ feedback & complaints
  • Any other adhoc tasks as assigned whenever required

Key Experience and Skills

Qualification and Experience

  • Diploma / GCE O Level
  • Minimum 4 years of retail sales experience with 1 year in similar capacity, preferably in the beauty industry
  • Supervisory experience in managing a team
  • Proven sales track record

Skill Sets

  • Experience with POS and cashiering in store

Personal Attributes

  • Pleasant looking with good interpersonal skills
  • Independent, aggressive, possess initiative and optimistic
  • Passionate about the beauty and service industry
  • Strong leadership and communication skill


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Consent to Collection and Use of Personal Information

Amorepacific Corporation, its affiliates, and overseas subsidiaries (hereinafter referred to as “the Company”) will collect and use personal information of the job applicants as follows in the course of hiring talents through this website. The application forms submitted through this website by job applicants will be received and managed directly by the Company, and application maintenance responsibility will lie in the Company.

1) Purpose of Collection and Use

  • Prevention of fraudulent or unauthorized use of delinquent members
  • Individual recognition, prevention of illegitimate application, and judgement of job compatibility of the applicants
  • Communication channel for notification, understanding of the job applicants’s will, and dealing with complaints and other inquiries
  • Notification of recruitment information such as progress of the recruiting process, and result of each stage, as well as utilization of human resources pool for all year-round recruitment

2) Type of Information Collected

  • Name (English), date of birth, gender, email address
  • Service use history, access log, and cookies may be created and collected during the course of using the service, or processing our business.
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3) Use and Retention Period

  • 3 years from the date of application.
  • The submitted application form will be removed without hesitation upon the expiration of the retention period.
  • If a different law or regulation dictates to retain it, we abide by the law.

4) The service user may refuse to agree on the collection and use of personal information, however, use of membership service will be prohibited if you refuse.

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I hereby declare that I have read thoroughly and that I consent to the contents of [Consent to Outsourcing of Personal Information Handling].