Job Summary
- Assist Store/Counter Manager and Retail Executive in the commercial and management of the business, maximizing sales, inventory management & control.
- To achieve counter and brand targets as given
Principal Accountabilities
- Promote our brand’s skincare and makeup products over the counter
- Provide skincare consultation to customers
- Provide Makeup services at counter
- Build relationship with customers and deliver excellent customer service
- Perform product demonstration over the counter to customers
- Meets personal and counter targets and complete tasks on time
- Initiative and Ownership
- Ensure accuracy of stock level and transactions
- Ensure accurate sales entry in POS system
- Ensure effective management and update of member database
- Ensure maintenance of store housekeeping and VMD display
- Provide customer with correct and accurate information on product
- Track and update response of marketing activity or promotions
- Provide feedback on competitor’s activity and store ranking info
- Maintains good conduct, complies with instructions, policies and regulations
- Works effectively and co-operates with others to achieve a common goal
- Interacts and expresses effectively (includes oral communication and body language)
Key Experience and Skills
Qualification and Experience
- GCE N/ O Level
- Certificate/Diploma in Professional Make Up Artistry will be an advantage
- Minimum 1 years of makeup and/or retail sales experience, preferably in the beauty industry
- Prior experience in a FMCG, retail, cosmetics/beauty industry preferred
Skill Sets
- Makeup Artistry
- Experience with POS and cashiering in boutiques will be an advantage
- Proven sales track record
- Provide excellent customer service at counter
- Pleasant looking with good interpersonal skills
- Independent, driven, possess initiative and is optimistic
- A good team player
- Willing to work retail hours (shift work, weekends, public holidays)
- Passionate about the beauty and service industry
Personal Attributes
- Pleasant looking with good interpersonal skills
- Passion in Makeup and beauty industry, preferably with makeup certificates
- Independent, aggressive, possess initiative and optimistic
- A good team player
- A confident self-starter with a high level of drive, energy, integrity and professionalism;
- Self-motivated, committed, determined, diligent and trustworthy nature;
- Results oriented, resourceful, resilient, meticulous, has initiative, and willing to be “hands-on” when required;
- Possess a strong sense of urgency, able to prioritize and meet deadlines, and able to work beyond contractual work hours and wiling to relocate between counters/boutiques when required;
- Able to work autonomously and be a dedicated team player in a fast paced and dynamic environment