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Customer-centric Quality Process

Our Practice for Safety & Quality

Amorepacific has in place an integrated process that complies with its internal quality standards rigorously from ingredients to the development and production of products. All members of Amorepacific understand that we can provide high-quality products that our customers can feel safe to use if only the entire process is ensured without exception.

AP Safety Process

Our Practice for Safety & Quality

Ingredients
Development
Manufacturing
Safety and Quality Surveillance
Ingredients
1. Assessment of Ingredients
  • Amorepacific safety standard for ingredients
  • Global cosmetics acts and chemical substances regulations
  • Specification of ingredients and certification of analysis
2. Evaluation of Ingredients
  • Verification of quality and purity of ingredients
  • Safety testing: cell toxicity, allergy, eye irritation, phototoxicity
  • Management of process of natural origin ingredients
Development
3. Development of Formula
  • Amorepacific safety standard for products
  • Global quality standards
  • Implementation of researched customer preference
4. Assessment of Formula
  • Clinical tests on effectiveness and safety
  • Customer home-use tests for special benefits
3. Development of Formula
  • Amorepacific safety standard for products
  • Global quality standards
  • Implementation of researched customer preference
5. Development and Assessment of Packaging
  • Amorepacific safety standard for packaging
  • Quality control tests of packaging
  • Compatibility tests with formula
6. Quality Control Tests of Ingredients
  • Regular evaluation of the quality performance of suppliers
  • Quality control tests of ingredients on each lots
  • Inspection of specific technical dossier: natural, organic, CITES, vegan
Manufacturing
7. Quality Management of Manufacturing
  • Compliance with global GMP(Good Manufacturing Practices) standard
  • Quality surveillance during production
  • Achieving ‘Absolute Quality’
8. Inspection of Finished Products
  • Quality control tests of finished products
  • Additional stability and safety tests
  • Customer use and sensory tests
7. Quality Management of Manufacturing
  • Compliance with global GMP(Good Manufacturing Practices) standard
  • Quality surveillance during production
  • Achieving ‘Absolute Quality’
Safety and Quality Surveillance
9. Logistics Quality Control and Post Management
  • Control storage and shipping condition to preserve integrity of products
  • Management of optimal transportation conditions
  • Thorough management of shelf-life or expiration date
  • Integrated service for customer voices